Refund policy

If you are not completely satisfied with your purchase, eligible unworn items may be returned within 30 days of delivery for a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need proof of purchase.

To start a return, you can contact us at support@myzenshield.com. Send returns to: 2402 Hillview St, Pittsburgh, PA 15234. Please include your order number.

When using a Zenshield return label, the following amount will be deducted from your refund:

$7.50 for return of 1-2 items.

$9.00 for return of 3 or more items.

Tax may apply.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@myzenshield.com.